Flowers Kingsbury Accessibility Statement

Our Commitment to Accessibility

At Flowers Kingsbury, we believe that beautiful flowers should be accessible to everyone. Our goal is to ensure that all Kingsbury customers can order Flowers Kingsbury online with ease, comfort, and confidence, regardless of their physical abilities, sensory impairments, or the technology they use to access our website.

Achieving WCAG 2.1 AA Compliance

Flowers Kingsbury is dedicated to adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognised standards have been created to make online content more accessible for people living with disabilities—including those with vision, hearing, or cognitive challenges. By implementing these guidelines, we aim to create an inclusive digital environment that reflects our ongoing commitment to accessibility.

Screen Reader Compatibility

Our website is designed and tested to be compatible with major screen readers. This means customers who rely on assistive technology can seamlessly browse our flower collections, select options, and complete online orders just as easily as anyone else. We structure our site with clear navigation, descriptive headings, and alt text for images, allowing smooth interaction and meaningful page interpretation through screen readers.

High Contrast Design for Visual Clarity

To support customers with low vision or colorblindness, Flowers Kingsbury uses a high contrast colour scheme on key sections of our website. Our layouts, typography, and interactive elements are carefully chosen to maximise visibility and minimise potential barriers caused by poor contrast. This approach enables all users to read content, navigate the site, and place orders with greater clarity and less strain.

Continuous Improvement and User Feedback

We continually review and update our accessibility features to ensure our website keeps pace with evolving standards and customer needs. Inclusive flower delivery means more than just compliance; it’s an evolving process that benefits from real feedback and ongoing improvement. Your experiences help shape our service, and we value every suggestion or concern that helps us improve your online experience with Flowers Kingsbury.

Contact Us for Accessibility Concerns

If you experience difficulty accessing any part of the Flowers Kingsbury website, or encounter a barrier while browsing or placing an order, we encourage you to reach out to us. While we strive to make every aspect of our service accessible, we are always open to learning how we can do better. Our team is ready to listen and act on your feedback. We are committed to providing all necessary support and will work diligently to resolve any accessibility issues you may encounter.

Accessibility for All Kingsbury Customers

Ensuring accessible flower ordering is at the heart of everything we do. The joy of sending and receiving flowers should be available to everyone in Kingsbury and beyond, without digital barriers. Flowers Kingsbury stands by our mission to deliver not just beautiful bouquets, but also a seamless online experience for all. We look forward to serving you and making your interaction with our website easy, efficient, and accessible every time you visit.